[lug] DSL service
chrism at peakpeak.com
Fri Nov 12 20:52:12 MST 1999
> Damn, I thought I had it bad with US West.
>(Gripe and moan - You may want to skip this section)
> My experiences were very similar, nonstop hassle with everything they
>setup. It took me two months and 20-30 tech support calls trying to get
>them to do something. When I finally decided I was paying way too much for
>crappy service, too many static IP's, worthless extra email accounts, and
>the ability to waste my time for hours on end waiting for a competent tech
>support representative, they hit me with one final extra hidden charge just
>topping it off. I asked to change my ISP and they charged me yet another
>$20. I have wasted away hundreds of dollars on USWest and hours of time.
It's supposed to cost $45 to change :) Sounds like you had billing
issues too :)
>After I finally switched to PrivateI/Interlink ( www.privatei.com ), I have
>had only two downtimes on my DSL . Both times were not because my ISP was
>down but because USWests connection was down. Surprise!.... Well, for the
>$20 this ISP charges I get two static IP's, a few email accounts, and
>direct support to a select few that know what they are talking about. The
>256K service and I receive downloads at up to 57KB/Sec and usual ranges are
>between 10 and 50 depending on the site I am downloading from. What a nice
>life it is with high speed internet access. Its like crack, I stay hooked.
> The world would be a better place if USWest crumbled to the ground.
No. US West.net is the evil here, not US West. US West is a
remarkably well-run company compared to some of the other companies
out there. ICG is the biggest bozo telco in the region, commanding
the Darwin award for shittiest phone company impersonating a
Remember, you are using a US West circuit now, just not relying on
the cloo-challenged USWest.net for an ISP. That is why you get a
choice, and why so many BLUG members use peakpeak.com
Peak to Peak Internet
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