[lug] Bug/Defect tracking

Evelyn Mitchell efm at tummy.com
Tue Jan 18 17:25:20 MST 2000

On Tue, Jan 18, 2000 at 01:05:22PM -0500, Brad Doctor wrote:
> Hi,
> sql-backed
> web front end
> email interaction/usage
> customer view

You may want to look at Request Tracker, and Double Choco Latte

> I've tried (and personally like) Keystone, however others strongly
> disliked it's display methods, so it is out.  

I really dislike Keystone.

>Bugzilla seems too product
> focused, and doesn't quite fit our needs, GNATS will be the last system
> I'll ever use :)

I dislike jitterbug because it is all installed suid.

Evelyn Mitchell
efm at tummy.com
http://www.tummy.com/ Consulting and Software for Linux and Unix
KRUD - Kevin's Red Hat Uber Distribution - the Freshest Red Hat every month

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