[lug] Qwest Basic service w/ single static IP
David L. Anselmi
anselmi at anselmi.us
Fri Sep 16 17:19:00 MDT 2005
Daniel Webb wrote:
> Have you looked into other providers? Speakeasy is the only other provider I
> have personal experience with, but I can tell you the difference between
> Speakeasy and Qwest is night and day when it comes to technical support. Even
> their bottom-tier people know what they're talking about. There have also
> been recommendations on this list for several local providers that sound like
> they can provide that kind of service too. I'm paying $55/month for 1.5/384
> with 1 static IP, and Speakeasy is the only provider I know of that allows you
> to run any server at that price, and also explicitly allow wireless sharing in
> their TOS.
That's the Speakeasy ISP price, on top of what you pay Qwest for the DSL
Qwest basic is $15/mo for 1.5/960 (currently) with a static IP. I
haven't looked closely but I didn't see any restrictions on servers or
wireless. I suppose they don't want me reselling anything, and they may
get upset if my servers ever run too much traffic. But $40/mo isn't
As for tech support, I don't expect Qwest to tell me anything about
setting up the LAN side of my network. On the WAN side, every time I've
called (not often since the WAN is hardly ever out) I've gotten someone
who can confirm that it's out and kick it up a tier. And then the broke
hardware (their end) gets fixed and all is well.
I don't ask them how to configure the modem. Their docs give the
required PVC settings and the rest (which is all end user controlled) is
in the Cisco docs.
The one time I was worried was a year or so ago when they gave me a free
upgrade from 640/640 to 1.5/1.0. The tech was uncertain whether my
Cisco modem would work since it was a) old, and b) using CAP firmware.
I was sure they would force me to get an Actiontec. But when I said
"how about if I switch the firmware to DMT" the tech said "if you can do
that it will work fine". Voila.
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