[lug] Qwest DSL download speed reduced
bof at pcisys.net
Thu May 25 17:38:52 MDT 2006
I've noticed today that my download speed has been limited to about 64
kB/s. I've been paying Qwest for their 1.5 Mb service, so a call to
their tech support revealed that somehow my account was changed to a
640K one, altho I would continue to be billed for 1.5 Mb.
As usual, corporate America could not explain how this happened, but the
tech rep did reset the account back to what I had been paying for.
So I am posting this FWIW as an alert to other users to make sure that
they are getting what they pay for.
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