[lug] Qwest DSL download speed reduced
chip at pupman.com
Thu May 25 20:48:48 MDT 2006
One other thing to beware of -- Qwest will sell you 1.5Mb service even if
your wires won't support that speed. Be careful that you are even capable
of getting that speed as well.
On Thu, 25 May 2006, bof wrote:
> I've noticed today that my download speed has been limited to about 64
> kB/s. I've been paying Qwest for their 1.5 Mb service, so a call to
> their tech support revealed that somehow my account was changed to a
> 640K one, altho I would continue to be billed for 1.5 Mb.
> As usual, corporate America could not explain how this happened, but the
> tech rep did reset the account back to what I had been paying for.
> So I am posting this FWIW as an alert to other users to make sure that
> they are getting what they pay for.
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