[lug] off topic email question
horlenkarl at yahoo.com
Wed Feb 27 18:33:52 MST 2008
I really appreciate you sharing your experience.
> A nightly backup of the mail spool on a server would
> be largely useless.
I've often thought it would for all the reasons you
state. But you helped confirm the logic.
> Thus, in order to truly capture and backup every
> message, something
> needs to be done at the MTA level. I happen to use
> I don't do that.
Lot of overhead. Agreed.
> First, I believe strongly in the privacy of my
> customers. I have no
> reason to store messages that may contain personal
> information, private
> conversations, proprietary business data, etc.
You're my kind of ISP.. feel like plugging your
company at all? :-)
> Second, if I'm storing messages beyond the usual
> process, I incur a liability to protect and manage
> that data.
Would you be able to say more about how this works
from a legal standpoint? Is what you state true the
minute you as an ISP start storing email outside of
pop/imap delivery, meaning it's implicit liability?
Or does a written contract have to explicitly state
that you are liable?
I'm imagining ISPs that provide email for corp clients
who want to store the email of employees for a variety
of reasons must sign explicit contracts to specify or
release liability. As an ISP, i would not want that
responsibility on my hands.
Assuming an average
> business user sends 10
> messages per day, and each message is 20kB, and I
> have a thousand
> users, I'm amassing 200MB of archived mail every
> day. And everyone
> knows 10 x 20kB messages is on the low end. :)
> Disks are cheap, but
> that adds up.
Math puts it in perspective quickly.
> witch hunts. If someone comes to me and demands the
> last 30 days of
> e-mail from a customer account, I can honestly say I
> don't have it. It
> protects the customer, and it gives me plausible
Brilliant. What's your company again ;-)
> That being said, I believe there are federal laws
> that *require* the
> government to archive all e-mail messages to elected
> officials. They
> can't really use any of the reasons I've mentioned
> here-- they *must*
> implement mechanisms to copy all messages and
> archive them to backup
That's my assessment. I wonder if anybody has a
definite answer to that one?
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