[lug] Open Source ticket/bug tracking systems?
bgiles at coyotesong.com
Mon May 10 15:31:31 MDT 2010
I've used mantis (http://www.mantisbt.org/) in the past. I don't like
bugzilla since it's definitely oriented towards bugs, not broader issue
On Mon, May 10, 2010 at 3:17 PM, Kevin Kempter <kevin at kevinkempterllc.com>wrote:
> Hi All;
> we're going to need a ticketing system shortly. I'll need to be able to
> isolate each customer so they never see any tickets from other customers.
> ability to assign different departments & login ID's per customer and the
> ability for a logged in customer to search on the status of tickits either
> within his/her dept or across all tickets for their company would be keen
> Also an easy to use interface for the customers is important.
> Any suggestions? will bugzilla do all this?
> Thanks in advance
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