[lug] Linux Troubleshooting Guide
svqueen at gmail.com
Fri Sep 17 14:46:27 MDT 2010
On Mon, Sep 13, 2010 at 6:23 PM, Jose Luis Salas <joseluis.salas09 at gmail.com
> Hi folks,
> Does somebody knows about a good Liunx Troubleshooting Guide
> so I can use it to be prepared for a Linux support interview?
> Thanks in advance!
> Jose Luis Salas
> E-mail: joseluis.salas09 at gmail.com
> Web Page: http://lug.boulder.co.us
> Mailing List: http://lists.lug.boulder.co.us/mailman/listinfo/lug
> Join us on IRC: irc.hackingsociety.org port=6667 channel=#hackingsociety
This may or may not help in an interview, but in real troubleshooting, the
very first step should be to do a complete operational test. In other words,
look for all the symptoms before doing anything else. So many times I have
wasted hours troubleshooting based on the very first symptom I saw, then did
a complete op check, and the second symptom made the problem obvious. It is
almost always a mistake to rely on someone else's description of the
symptoms. Observe them yourself.
The second step, is almost as easy, just do a thorough visual of things to
see if you spot something obvious.
After this follow your logic etc as already discussed.
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