[lug] Fwd: Colorado Revenue Online
marcoz at osource.org
Fri May 6 14:10:01 MDT 2011
I think their reply is a form mail. I got the exact same one. I'm
inferring that a lot of people complained.
There are other gov sites that have problems so I included another one
For what it's worth to anyone, here's my thread:
Thank you for the prompt reply. I look forward to the new site. It's
important to me that this site is easily accessible to my family,
friends and I so if they need any volunteer testers, please forward them
my contact information.
On 05/06/2011 11:53 AM, Citizen Advocate wrote:
> Mr. Dew,
> We apologize for the difficulty you have encountered in trying to use
Revenue Online. This has particularly affected users running older
Macs. Some users have been able to work around this by downloading the
Google Chrome browser and then downloading Silverlight in that browser.
In light of the problem some users have experienced, our vendor is
working on rebuilding the application so it will no longer have the
Silverlight requirement, but that solution is not expected to be
complete until later this year.
> Department of Revenue
> -----Original Message-----
> From: Matt [mailto:matt at osource.org]
> Sent: Thursday, May 05, 2011 6:14 PM
> To: Citizen Advocate
> Subject: unable to use gov websites due to Microsoft Silverlight
> Ms. Martinez,
> My brother runs his own small business and they are unable to use a
> couple of government sites:
> Both sites require Microsoft Silverlight which does not run on their
> computers. If it matters, part of my job is administrating computers so
> it's not an issue of being unfamiliar with computers or installing
> These sites affect me as well. Microsoft Silverlight doesn't run on any
> of the computers I have regular access to.
> Are there alternate sites somewhere that they and I can use?
> thank you,
> Matt Dew
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