[lug] ISP - Qwest modem best practice...

David Ahern dsahern at gmail.com
Fri Sep 2 13:43:57 MDT 2011

On 09/02/2011 01:31 PM, William D. Knoche wrote:
> I would like to understand what everyone else thinks are the best 
> practices...
> I have had Qwest DSL for a long time and use an Actiontec GT701 in 
> transparent bridge mode.
> Lately, every once in awhile, it just stops passing packets.
> Power cycling the Actiontec sometimes helps and sometimes 
> disconnecting/reconnecting (logout/login) seems to resolve it. Sometimes 
> I have to disconnect/reconnect 4-5 times before it becomes stable again.
> Performance has suffered as well from time to time over the last year 
> gradually deteriorating.
> Qwest of course advises that everything is fine on their side. I am 
> suspicious...

I had a similar problems years ago -- I was told by a qwest tech that
the actiontec modem was incompatible with the DSLAM at the other end of
the circuit. They gave me a 2Wire modem and the problem disappeared.


> I just upgraded to the 7mbs which miraculously just appeared as an option...
> So, what is the best choice for a new DSL modem knowing that I will 
> probably stick with transparent bridge mode. Any reasons I should not do 
> that?
> My pots line is connected to the phone line out on the modem so I 
> understand that I should not need to use the DSL line filter (the modem 
> has a filter internally). Is that correct?
> Thanks for any pointers.
> --bill
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